Order Process

Embroidery is a simple, yet personal process.  There are just a few hoops to jump through to begin your order. 

First, select a product you would like to be embroidered (hat, shirt, sweatshirt, jacket, vest, baby blanket, etc.).  Choose the color, size, quantity, style that you like best. Or you can bring in something you already own.  We are glad to embroider on either.

Second, select your embroidery design.  We carry stock designs from Dakota Collectibles that are already formatted for embroidery.  You are welcome to add lettering or combine designs in order to create something that is uniquely yours.

If you have a custom logo that has never been stitched before, it will need to be put into embroidery software, a process called digitizing.  In simple terms, digitizing is coverting a graphic design (such as a JPEG or TIF file) into computerized instructions that tell the embroidery machine how to stitch the design.  This process takes your logo from pixels to stitches.  It also gives us an accurate stitch count which enables us to quote you a price per garment.

At this time, we do not offer our own digitizing service, but we work with a wonderful company that provides our digitizing.  There is a one-time set up fee for digitizing.  Once the design is digitized, it can be used as many times as you wish.      

When these details have been worked out, we will give you a custom quote.  We prefer to connect with you either by phone or email before finalizing the quote to make sure we've understood your preferences.

Third, sit back and relax!  We will do the work for you and call you when your personalized item is complete.