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What are your store hours?
Store hours for Headquarters Custom Embroidery--
Monday-Friday 10am-6pm
Thursday & Saturday 10am-1pm
Closed Sunday
Do you have a minimum order?
No. We are glad to accept the smallest order, even one hat or shirt, etc. We are also capable of handling large orders. Give us a call and let us take care of your embroidery, regardless of how small or large.
Why do you like embroidery?
My favorite reason for liking embroidery is because it presents an avenue to express creativity. This can be applied in a variety of ways, whether business or personal. But it allows each customer to give voice to the creativity that lives inside them. Perhaps you are a graphic artist and bring in a custom design. We can digitize it and stitch it for you. Maybe you only draw stick people but you have an idea of something you'd like to stitch. We can use stock designs and fonts to make something that is unique to you. It is so much fun to see how each person's creativity is different.
Do you give a quantity discount?
Yes! Our quantity discounts start at 10% discount for orders of 12 or more of the same design on garments purchased from Headquarters. This can be configured in several ways, for example, 12 hats with the same design or 6 shirts and 6 hats, 4 shirts, 4 vests, 4 hats, etc. If you have a larger order, please contact us for further discount information. Please note--We do not offer volume discounts on customer provided garments.
How do you handle shipping?
We ship by UPS or USPS, whichever you prefer. We are also a preferred shipper with Alaska Airlines Goldstreak.
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